# Chatty help

> Chatty is an AI help desk for your website and your app. These pages explain how to use it. The full text is at https://askmychatty.com/llms-full.txt.

## Start here

- [Getting started](https://askmychatty.com/help/getting-started): Set Chatty up in a few minutes and put the chat window on your website.
- [Home](https://askmychatty.com/help/home): See what needs you, how your customers are doing and who is on your site, at a glance.

## Daily work

- [Inbox](https://askmychatty.com/help/inbox): Read every conversation your customers have with Chatty, and step in when a person is needed.
- [Tickets](https://askmychatty.com/help/board): Follow every request that needs a person: who has it, what state it is in and what was said.
- [Leads](https://askmychatty.com/help/leads): See the contact details visitors shared in a conversation, and download them.

## Set up

- [Channels](https://askmychatty.com/help/channels): Put the chat window on your website or in your app, and choose how it looks and who may use it.
- [Knowledge](https://askmychatty.com/help/knowledge): Teach Chatty from your website, documents and videos, and fill the gaps it finds.
- [Skills](https://askmychatty.com/help/skills): Write guidance once, such as how you handle refunds, and Chatty follows it in every answer.
- [Workspaces](https://askmychatty.com/help/workspaces): Keep one brand or product's channels, knowledge and skills apart from another's.
- [Team](https://askmychatty.com/help/team): Invite colleagues, give them a role, and make teams.

## Settings

- [Organisation](https://askmychatty.com/help/organisation): Rename your organisation and choose how the emails Chatty sends for you look to customers.
- [Billing](https://askmychatty.com/help/billing): Choose a plan, see what you pay, change plan or cancel.
- [Plan & usage](https://askmychatty.com/help/plan-usage): See what your plan includes, how many credits are left and how much capacity is in use.
- [Activity](https://askmychatty.com/help/activity): See every change made in your organisation: who made it and when.
- [Settings](https://askmychatty.com/help/preferences): Your personal settings, and a shortcut to the account settings for your role.

## Developers

- [Install the chat window](https://askmychatty.com/help/install-widget): Add Chatty's chat window to your website or app with one snippet, and control it from your own code.
- [Identify your signed-in customers](https://askmychatty.com/help/identify-customers): Sign a short token on your server so Chatty knows who is signed in to your app.
- [Connect Claude, ChatGPT or your editor](https://askmychatty.com/help/connect-an-assistant): Run your help desk from the AI assistant you already use. Connect Chatty to Claude, ChatGPT, Grok, Gemini, VS Code or Cursor in two minutes.
- [AI connections](https://askmychatty.com/help/ai-connections): Let your own AI assistant, such as Claude or ChatGPT, work your tickets and knowledge.