Settings
Organisation
Rename your organisation and choose how the emails Chatty sends for you look to customers.
Your organisation is the account everything else belongs to: your people, workspaces, channels, knowledge and plan. This screen holds its name and how the emails Chatty sends on your behalf appear to customers.
Name
Type a new name and click Rename. Your team sees it in the menu under your name. Customers do not see it, except in the sending name of an email if you leave that at its default.
How your emails look to customers
- Name your emails are sent as: customers see this as the sender, in front of the address, for example
[email protected]. Leave it empty to use the default made from your organisation's name. No two organisations can share a name. - Where customers' replies go: when a customer replies to an email, the answer goes to this address, for example
[email protected]. Until you choose one, it goes to the person who wrote the email.
Switch to another organisation
If you belong to more than one organisation, the menu under your name lists them. Click one to switch, or choose New organisation to make another. See Settings.
Who can use it
Admins and owners can open it. Only an owner can change anything on it.